Hibachi Spot (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit hibachispot.com, make a reservation, or otherwise interact with our services. Please read this policy carefully. By using our website or services, you agree to the practices described below.

1. Information We Collect

We collect information you provide directly to us when you:

• Submit a booking or reservation request
• Contact us by phone, email, or social media
• Complete any form on our website

The categories of personal information we may collect include:

• Identity information: full name
• Contact information: phone number, email address, billing and event address
• Event details: date, time, number of guests, food allergies, dietary restrictions, and service preferences
• Payment information: credit or debit card details, billing address (processed securely through Stripe — we do not store full card numbers)
• Communications: messages or inquiries you send us
• Referral source: how you heard about us

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages visited, and referring URLs. This information is collected through cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and confirm your reservation or booking
• To collect and process the $55 deposit and any remaining balance
• To communicate with you about your booking, including confirmation emails, reminders, and follow-up
• To assign a chef and coordinate your event logistics
• To send invoices and payment requests
• To respond to your inquiries, questions, or complaints
• To comply with legal obligations, prevent fraud, and ensure the security of our services
• To improve our website and services
• To send you promotional communications, if you have opted in (you may opt out at any time)

3. Payment Processing — Stripe

When you make a payment, your card information is transmitted directly to Stripe and is not stored on our servers. Stripe may collect and process your payment data, device information, IP address, and browsing behavior on our checkout pages in accordance with its own Privacy Policy, available at stripe.com/privacy.

Please note: Stripe may collect information you enter into a checkout form even if you leave the page without completing the transaction. Stripe uses this data for fraud prevention, identity verification, and to improve its services.

We use Stripe for payment processing, analytics, and other business services. Stripe acts as a data processor on our behalf and as an independent data controller for its own purposes, as described in its privacy policy.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:

• Service providers: We share necessary booking details (name, address, date, time, guest count, allergy information, and food preferences) with our assigned hibachi chefs to fulfill your reservation.
• Payment processors: We share payment-related data with Stripe to process transactions securely.
• Legal requirements: We may disclose your information if required by law, subpoena, court order, or other legal process, or to protect the rights, property, or safety of Hibachi Spot, our customers, or others.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, analyze site traffic, and support our payment and booking systems. Cookies are small text files stored on your device. You may disable cookies through your browser settings; however, doing so may affect the functionality of certain features, including the booking and payment systems.

Types of cookies we use:

• Essential cookies: Required for the website and booking system to function
• Analytics cookies: Help us understand how visitors use our site
• Payment cookies: Used by Stripe to process transactions and prevent fraud

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to complete your booking, process payment, resolve disputes, comply with legal obligations, and enforce our agreements. Payment transaction records may be retained for up to seven (7) years to comply with applicable tax and financial regulations.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information, subject to legal retention obligations
• Opt-out: Opt out of receiving promotional communications from us at any time by contacting us directly or using the unsubscribe link in any marketing email
• Data portability: Request a copy of your data in a portable format where applicable

To exercise any of these rights, please contact us using the information in Section 11 below. We will respond to your request within 30 days.

8. California Residents — CCPA/CPRA

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete it, the right to correct it, and the right to opt out of the sale or sharing of your personal information.

We do not sell or share your personal information for cross-context behavioral advertising. To submit a privacy request, contact us as described in Section 11.

9. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will promptly delete it.

10. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction. All payment transactions are encrypted and processed through Stripe’s secure, PCI-DSS-compliant infrastructure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. When we make material changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: